During my days on the sofa, surrounded by pills and hankies, drifting in and out of unhappy sleep, I had time to reflect on my decision to buy another iMac – that is a desktop computer. I changed my mind and decided to get a laptop instead, and if necessary, some time in the future add a big external monitor. So I cancelled my order and decided to buy online.
What a nightmare. Nothing wrong with the Apple website, which I have always found quite easy to use. But I reached the final stage of the purchase process and my French bank card was rejected three times. So, with much foreboding, I telephoned Apple (France – but as I discovered later, actually in Cork, Ireland!). A couple of menu choices later and I got through immediately to a human. A nice, polite, helpful human. She was reassuring, and as if by magic, this time my card was accepted.
Several hours later, more dozes on the sofa, and I decided that it was silly to have gone for an 11″ screen, so rang Apple again to switch the order to a 13″ model. No problem, I was assured – except that the first order had to be cancelled and a new order processed. This time my card was again rejected. The Apple person was reassuring and said this did happen frequently and it was probably a case of ringing the bank and getting the expenditure ceiling raised – this might take a day, he warned.
When I rang the bank they agreed there was enough money for the purchase in my account but because I had already spent a sizeable sum on my Ikea kitchen I would need to apply to raise the expenditure ceiling for October – and this would take at least a week! Forget it, I said, kicking myself that I had not thought earlier to simply use a UK bank card.
Back to Apple for a third time, went through the order process – again – and this time no problems with the card. So a swanky MacBook Air should shortly depart from Ireland destination the Cévennes. I can’t wait. Much as I love my current big screen, I look forward to the more portable option. I will, for example, be able to use it in my six weeks in the rehabilitation centre.
Postscript I collected my old iMac from Montpellier yesterday, hoping to do some organisational work on it before it finally expired. Incredible, it seems to be working again! I am under no illusions that it will at any moment suddenly pack up definitively. In the meantime, I have the luxury of two computers – not to mention my iPad and iPhone!
Oh, and I should have mentioned that I have a new iPad – a decision I made before this saga with the sick iMac. My ageing old one will pass on to the family in London.